Refund Policy

1. Refund Eligibility

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may be eligible for a refund, subject to the following conditions:

• Refunds are only available within 30 days of the date of purchase.
• The product must be in its original condition and packaging.
• Refunds are not available for digital products or services.

2. How to Request a Refund

If you meet the refund eligibility criteria, please follow these steps to request a refund:

1. Contact our customer support team at support@picgdq.co.
2. Provide your order number and a detailed explanation of the reason for your refund request.
3. Our customer support team will review your request and respond within 2 business days.

3. Refund Process

If your refund request is approved, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase. Please note that it may take some time for the refund to appear in your account, depending on your payment provider.